Terms of use

About these terms

These terms apply when you use this website or the CorrectMED app, or send us a pilot request. In them, “we” and “us” mean CorrectMED, and “you” means the person using it and the organisation whose workspace it is. A pilot also runs under a signed one page pilot agreement, which takes priority where the two differ.

Using CorrectMED

Each organisation has a workspace with its own people and roles: Admin, Pharmacist, Receiver and Viewer. An admin invites people and sets their roles. Only an admin or a pharmacist decides a line. You’re responsible for who you invite and for keeping your sign in to yourself.

Please don’t:

• try to break, overload or get around the security of the site or the app;
• try to reach another organisation’s records, or parts of the systems that aren’t meant for you;
• upload anything unlawful or harmful, or someone else’s documents without the right to share them;
• open workspaces in bulk or use throwaway mailboxes to get around the limits.

We can suspend a workspace that breaks these rules, and we’ll tell its admin why.

Plans and payment

The plans, excluding VAT:

• Free: ₦0 a month, 20 checked receipts a month at 1 site.
• Starter: ₦25,000 a month (about $18), 100 checked receipts a month at 1 site.
• Pro: ₦90,000 a month (about $64), 350 checked receipts a month at up to 3 sites.
• Enterprise: from ₦250,000 a month (about $177), 1,200 checked receipts a month at up to 10 sites.

Prices exclude VAT. Month to month.

A checked receipt is one note page and up to 6 pack photos. A receipt counts at its first successful read; a failed read costs nothing. Every plan has every feature, with no charge per person, under a fair use limit of 50 people a workspace. At a monthly or daily limit only reading pauses, until the 1st of the month, the next day or an upgrade; everything else keeps working. Plans run month to month. VAT is added where it applies.

Invoices go out in naira for bank transfer, and a paid plan starts only when you accept one. There are no top ups: move up a plan, or agree more in writing.

Pilots

A pilot runs on these terms:

Length

60 days, under a signed one page pilot agreement.

Where

One receiving desk in Abuja or Lagos.

Supported

Printed English delivery notes and invoices; finished medicines with printed batch and expiry.

Included

The Starter allowance at ₦0, team accounts and onboarding.

Excluded

Handwritten notes, cold chain, controlled drugs, devices and consumables, GS1 scanning, lab testing, links to other systems, packaging comparison, and any decision on the customer's behalf.

Exit

Either side ends it with 7 days' notice; data goes back to the customer within 14 days and is deleted within 30 days.

Charges

None unless the customer signs an order.

Sending a pilot request doesn’t create a contract, and it doesn’t oblige you or us to run a pilot. How we handle the details you send is set out in our privacy policy.

The sandbox

Every new workspace starts in a sandbox, marked on every screen and report. In the sandbox:

• don’t upload patient data or anything about a person beyond what’s printed on a delivery note;
• CorrectMED AI can misread a photo, so check every value against the document before you rely on it;
• your team decides every line; CorrectMED never decides for you;
• no result is proof that a medicine is genuine, authentic or safe to use.

Sandbox photos are deleted after 30 days and sandbox receipts 90 days after their last activity. An admin can take the workspace out of the sandbox once they accept Your data below. That step is recorded and can’t be undone.

Results and your decisions

CorrectMED AI only reads what’s printed. Fixed rules compare what it read with the delivery note, the counts your team enters and published NAFDAC alerts, and pick one result per line. A visual match, or finding no alert, is not proof that a medicine is genuine or of good quality.

CorrectMED assists receiving checks and stock control. It doesn’t replace laboratory testing, regulatory inspection or a pharmacist’s judgement, and the admin or pharmacist who decides a line is responsible for that decision. NAFDAC appears only as a cited source; we aren’t connected to NAFDAC.

Your data

For the receiving data your workspace puts into CorrectMED (photos of delivery notes and packs, what was read from them, counts, decisions and the accounts of your people), your organisation is the controller and we are its processor under the Nigeria Data Protection Act 2023. That means:

• we process it only to run CorrectMED for you, on your instructions, and never sell it or use it for marketing;
• your photos never become packaging references, and they aren’t shared with other workspaces;
• the service providers we use, and where they process data, are listed in our privacy policy;
• only people who need to see it can, and they’re bound to keep it confidential;
• it’s encrypted in transit and at rest, and every change is logged;
• we tell you without undue delay if a breach affects it, and help you answer the people it’s about;
• when you leave, we give it back to you and then delete it, as set out under retention.

Organisations that want these commitments signed can ask us for our data processing agreement.

How long data is kept

• Sandbox photos: 30 days.
• Sandbox receipts: 90 days after their last activity.
• Other photos: 12 months.
• Receiving records: 6 years, or until you ask us to delete them.

An admin can ask us for a copy of the workspace’s data, or for it to be deleted, and we answer within 30 days. A photo deleted under this policy shows as deleted on its report.

What the site shows

The Status section shows whether the services behind each check are answering, from the live app’s own checks. The drawn app screens, the animation and the small visuals on the homepage use sample data and are labelled as such. They aren’t results from real deliveries, customers or suppliers.

Our content and names

The text, design, logo and illustrations on this site belong to us or to the people who licensed them to us. You may view the site and share links to it, but please don’t copy or reuse its content without our permission. Google is a trademark of Google LLC; other names belong to their owners.

Links to other sites

We link to other sites, such as the NAFDAC notices we match against and the World Health Organization fact sheet we quote. We aren’t responsible for their content or how they handle your data.

Liability

CorrectMED is provided as it is. To the extent the law allows, we aren’t liable for any loss that comes from relying on a value CorrectMED AI read, on a result, or on what the site says, and every receiving decision stays yours. Nothing in these terms limits any liability that can’t be limited under the laws of Nigeria.

Governing law

These terms are governed by the laws of the Federal Republic of Nigeria, and the courts of Nigeria can decide any dispute about them.

Changes and contact

We may update these terms. The version on this page is the one that applies, and we tell admins by email before a significant change applies to them.

Email hello@correctmed.site with questions about these terms.